"ArmSwissBank" LLC has introduced Microsoft Dynamics CRM with the support of "Bever Computers" LLC, the Bank's press service has told ArmInfo.
The source says that the financial structure is committed to its work style and displays an individual approach to each of its customers.
"The specialists of ArmSwissBank and Bever Computers have created a unique CRM integrated model, which contains information about the Bank's products and customers and includes analytical sections, as well as sections of management by procedures", says the source.
As a result of the launch of Microsoft Dynamics CRM, ArmSwissBank employees have an opportunity to apply a number of tools that allow flexibly managing the customer base and efficiently solving the problems, which arise along with development of the financial structure.
Bever was established in 1998 by the specialists and engineers of Yerevan Automated Control Systems Scientific Research Institute. Bever is a leading multi profile company in Armenia and CIS, offering a full range of services and solutions in the sphere of Information Technologies. As a system integrator Bever offers complex solutions on automation of business processes of the organization in different spheres of economy and state institutions.
"ArmSwissBank" CJSC was founded on 7 October 2004. The founder and CEO of "Franck Muller Watchland" Company, Vardan Sirmakes is the owner of 11670 (80 %) ordinary shares of "ARMSWISSBANK" CJSC, 2918 (20%) ordinary shares of the Bank belong to "Belegingsmachepij Jongo" LLC.