Swiss Ambassador to Armenia Lukas Gasser: Switzerland will try to contribute to a peaceful settlement of the Nagorno-Karabakh conflict without questioning the established formats such as the OSCE Minsk process
by Elita Babayan
RESO Insurance Company has celebrated its new office on Komitas Ave, Wednesday. Head of the Company Samvel Grigoryan said at the 'housewarming party' that company is constantly expanding and improving and it needed a new comfortable office meeting the its corporate spirit. He recalled that in 2012 RESO opened also its own Claim Center.
The new head office of the company occupies 650 sq m on the first floor of a modern multi-storey building. Well- designed original interior of the office implies application of new standards of customer service. From this point of view, RESO follows the exemplary experience of its parent company - RESO Garantia. The new office is well equipped and has high-quality software. The office has large rooms for customer service.
Samvel Grigoryan said that over the last two years the insurance market capacity in Armenia has grown 20-25-fold. The number of customers has reached 500,000, with 100,000 being RESO's customers.
Grigoryan said that RESO Insurance Company offers 13 insurance products that are quite affordable. As regards indemnity payments, he said that the market regulators, Central Bank of Armenia and Bureau of Car Insurers, are applying new mechanisms of standardization of indemnity payment procedures, which means that the company will be paying insurance indemnities on a single principle, which will upgrade the economic efficiency of insurance business.
RESO Insurance Company, the subsidiary of RESO-Garantia Company, Russia, entered the Armenian market in November 2008. In June 2013 RESO Company was recognized the Best Insurance Company of the Year in the field of medical insurance at the ceremony Huso Astgh - 2013 (Hope Star). According to the Ranking of Armenian Insurance Companies prepared by ArmInfo Agency, the company collected insurance premiums in the amount of 4.3 bln drams for the first half of 2013 (nearly 10% year over year growth). Insurance payments of the company totaled 1.4 bln drams (2-fold year over year growth). Assets of RESO Company amounted to 10.1 bln drams as of July 1 2013, with an 80.2% growth over the year and 23.7% for Q2 2013.